Privacy Policy

Our website address is: https://islandmastercraft.com.

We will only use your personal information in a way that is transparent in order to manage your kitchen and/or bedroom survey, quotation, plans and drawings, contract, supply, installation and account with us and to provide the products and services you have requested from us.

We will provide you with clear information about how we use your personal information. We shall always be transparent with you about what information we collect, what we do with it, with whom we share it and who you should contact if you have any concerns.

We will take all reasonable steps to protect your information from misuse and keep it secure.

We will comply with all applicable data protection laws and regulations and we will co-operate with data protection authorities. In the absence of data protection legislation, we will act in accordance with generally accepted principles governing data protection.

What does this Privacy Notice apply to?

This Privacy Notice applies to personal information collected by the Island MasterCraft, in connection with the products and services we offer. This includes information collected both offline through our showroom, introductions, telephone, e-mail and online through our websites and social media applications.

This Privacy Notice also applies to targeted Island MasterCraft, including offers and advertisements for Island MasterCraft products and services, which we (or a product or service provider acting on our behalf) may send to you on third party websites, platforms and applications based on your Site Usage Information from cookies and other data recording applications. These Third Party Sites may have their own privacy policies and terms and conditions. We encourage you to read them before using those Third Party Sites.

This Privacy Notice is hereby incorporated into and forms part of the terms and conditions of use of the applicable KIsland MasterCraft Site. For information about who at Island MasterCraft is responsible for protecting your personal information, see who to contact below (Data Controllers).

Your consent

Kitchen World (Mansfield) Limited will only collect, use or disclose your personal information where it is necessary to fulfill our business and contractual obligations to you or where it is lawful to do so. In most cases, we will ask for your consent explicitly but, in some cases, we may have no alternative but to infer consent from your actions and behaviour. We may ask you to provide additional consent if we need to use your personal information for purposes not covered by this Privacy Notice. You are not obliged to provide such consent but if you decide not to then your participation in certain activities may be restricted. If you provide additional consent, the terms of that consent shall prevail in the event of any conflict with the terms of this Privacy Notice.

By using Island MasterCraft website or social media platform, you are consenting to Island MasterCraft collecting, using and disclosing your personal information in accordance with this Privacy Notice. If you do not agree to the collection, use and disclosure of your personal information in this way, please do not use the Island MasterCraftwebsite and social media sites otherwise provide the Island MasterCraft with your relevant personal information.

Please note however, that we may process your personal information without consent if we have a legitimate reason to do so, provided that such use will not have a prejudicial effect on your own rights, freedoms and interests. Any such use shall be in accordance with the Island MasterCraft General Data Protection Regulations Policy set out in this notice.

Children

Island MasterCraft website and social media sites are designed and intended for use by adults. If in future a Island MasterCraft or social media site is intended for use by a younger audience, we will obtain consent from a parent or guardian before we collect personal information where we feel it is appropriate to do so or where it is required by applicable laws and regulations (Below sixteen years old being the age at which consent is necessary). If you are a child over the age where parental consent is required in your country, you should review the terms of this Privacy Notice with your parent or guardian to make sure you understand and accept them.

If we discover that we have collected information from a child without consent from a parent or guardian where such consent should have been obtained, we will delete that information as soon as possible. We may use your personal information to carry out age verification checks and enforce any such age restrictions.

What information do we collect?

Your “personal information” means information or pieces of information that could allow you to be identified. This typically includes information such as your name, address, email address, and telephone number, but can also include other information such as IP address. We may collect personal information about you as follows:

  • Information you give us directly:
  • Your Contact Details – Telephone numbers, e-mail addresses, social media name.
  • Any other information you voluntary provide to us such as details that you believe we need to know to be able to contact you, any other persons contact details you have given us as a contact for you (such as your partner).
  • Financial transaction data for legal and taxation reasons
  • Information collected automatically through cookies when you use Island MasterCraft website or social media sites – Currently Island MasterCraft does not make use of this and has instructed the website host to delete any unnecessary cookie and data collection.
  • Your IP address

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How do we use your personal information?

Island MasterCraft only uses your personal information to manage your kitchen and/or bedroom survey, quotation, plans and drawings, contract, supply, installation and account with us and to provide the products and services you have requested from us.

However, from time to time we may like to contact you with details of other products, services or offers we provide. If you consent to us contacting you for these purposes, please tick to say how you would like us to contact you:

We will need to pass your details onto other suppliers of goods and services, so that they can contact you by telephone, in person, by post, text or e-mail with details of the services or goods they will be providing to fulfil our contract with you (see below).

In order to protect information from accidental or malicious destruction, when we delete information from our services we may not immediately delete residual copies from our servers or remove information from our backup systems.

Why and who we share your personal information with:

In order to fulfill our business and contractual obligations to you, we will need to keep a certain amount of personal data both electronically and in files. This personal data will include your name(s), and address(es), your contact details such as mobile telephone, landlines and e-mail addresses, any address or contact details YOU believe we need to know to be able to contact you, any other persons contact details you have given us as a contact for you (such as your partner). We must also keep any financial transaction data for legal and taxation reasons.

We will need to pass your details onto other suppliers of goods and services, so that they can contact you by telephone, in person, by post, text or e-mail with details of the services or goods they will be providing to fulfil our contract with you, as follows:

Type of, or name of businessProduct or Service they provideWhat we will provide to them
Trades, Contractors, Sub-Contractors etc.,Survey, Fitting and installation ServicesYour name, address and contact details
Our Trade SuppliersYour products and appliances and their guarantees or warranteesYour name and address, and when we provided the goods and services
Island MasterCraftWarrantee Insurance Cover on our cabinets and installationYour name and address and details of your installation